History
Past incidents and maintenance.
October 2026
- 13TueSign-in to the NinjaCat app is slowResolved
· lasted 1d 10h · Agency Management Open API, NinjaTrack, Campaign Monitoring, Integrations, Reporting, Dashboards, AI Agents, Template Builder
After further monitoring, this incident has been resolved.
- 1ThuNinjaCat platform availability issuesResolved
· lasted 6h 28m · Agency Management Open API, NinjaTrack, Campaign Monitoring, Integrations, Reporting, Dashboards, AI Agents, Template Builder
After monitoring throughout the day, we are declaring this issue fully resolved.
September 2026
- 18FriDatasets failing to syncResolved
· lasted 3h 06m · Reporting, Dashboards, Template Builder
Thank you for your patience while our developers work through this issue. The fix has been deployed, and all datasets that were impacted are currently in the process of being backfilled.
- 10ThuIssues with Custom Dimension Find & ReplaceResolved
· lasted 53m · Template Builder
This incident is resolved. We rolled back the change that prevented Find & Replace rules on custom dimensions from applying correctly. Report labels and widget data should now behave as expected. We apologize for the impact.